If you received an email saying your model is ready you should start the Realar app and login.
1. Open the Realar Places App and then tap the options button in the top right
2. Login using the email address you signed up with. If you signed up with Google then login with the Google button, if you signed up with just an email address then login with the same email/password.
3. After you have signed in, tap the X button in the top right.
4. There should now be a 'your plans' section above the showroom. Tap this and your model will be in there.
If "your plans" is still not visible:
if there is NO 'your plans' section then it just means the device has not yet synced with the Realar server. Simply tap the Realar logo in the top left until the 'Your plans' section appears. Wait 10 seconds before trying again.